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FAQ

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Q: When are tours available for prospective families at Rancho Vista Preschool and Childcare?At Rancho Vista Preschool and Childcare, the safety and security of our children are our top priorities. To ensure their well-being, we offer virtual tours exclusively on Saturdays when the children are not present. This allows prospective families to explore our facilities and ask any questions without compromising the secure and structured environment we maintain during regular daycare hours. Please schedule online or contact our office directly.
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Q: What are the age groups and capacity for children at Rancho Vista Preschool and Childcare?At Rancho Vista Preschool and Childcare, we cater to two specific age groups: infants and preschoolers. Our facility has the capacity to accommodate 2 infants, ranging from newborn to 24 months old, and 6 preschoolers, aged 2 to 5 years. We are dedicated to providing individualized attention and a nurturing environment for each child in our care, ensuring their developmental needs are fully supported. Our limited enrollment ensures a low child-to-caregiver ratio, allowing us to deliver high-quality, personalized care and early education.
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Q: If my child has a fever, can they still come to school at Rancho Vista Preschool and Childcare?At Rancho Vista Preschool and Childcare, the health and safety of all children and staff are our top priorities. If your child has a fever, we kindly ask that you keep them at home. A fever is often a sign of an underlying infection that could be contagious, and it is important to prevent the spread of illness within our school community. We follow strict health guidelines which require children to be fever-free for at least 24 hours without the aid of fever-reducing medication before returning to school. This ensures that all students can enjoy a safe and healthy learning environment. If you have any further questions or need guidance, please don't hesitate to contact our administrative staff.
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Q: Does Rancho Vista Preschool and Childcare offer potty training services, and is there an additional charge for it?Yes, Rancho Vista Preschool and Childcare offers comprehensive potty training services as part of our daycare program. We understand that potty training is a significant milestone in your child’s development, and our experienced staff is here to support each child through this transition with patience and encouragement. Please note that there is an additional charge for potty training services. This fee covers the extra time, resources, and attention required to ensure a smooth and successful potty training experience for your little one. For specific pricing details and to discuss your child's needs, feel free to contact our administrative office.
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Q: What is the dress code for children attending Rancho Vista Preschool and Childcare?At Rancho Vista Preschool and Childcare, we have a dress code to ensure a conducive learning environment for all children. We ask that children wear comfortable, practical clothing suitable for active play. Importantly, graphic t-shirts are not permitted. This helps to maintain an atmosphere focused on inclusivity and minimizes distractions. We recommend plain shirts, shorts or pants with elastic waistbands for easy movement, and closed-toe shoes for safety during play and activities. This dress code supports our mission to provide a safe, positive, and distraction-free environment for all our preschoolers.
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Q: Does Rancho Vista Preschool and Childcare offer a discount for enrolling multiple children from the same family?Rancho Vista Preschool and Childcare values the trust that families place in us to care for and educate their children. However, at this time, we do not offer a discount for enrolling more than one child. Each child's enrollment and tuition are handled individually to ensure that all children receive the highest quality of care and education tailored to their unique needs. Our focus remains on providing a nurturing and stimulating environment where each child can thrive. If you have any further questions or need assistance with the enrollment process, please feel free to contact us directly.
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What are the operating hours of Rancho Vista Preschool and Childcare?Rancho Vista Preschool and Childcare operates Monday through Friday from 7:00 AM to 5:00 PM. The preschool is closed on Saturdays and Sundays. We design our hours to accommodate the busy schedules of parents, offering a safe and nurturing environment for your children during the workweek. Our team of dedicated professionals is committed to providing quality care and early childhood education within these hours.
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Q: What is the daily schedule like for preschoolers at Rancho Vista Preschool and Childcare, and how is nap time incorporated?At Rancho Vista Preschool and Childcare, we believe in providing a structured and consistent environment for our preschoolers to thrive. Our daily schedule is carefully planned to include a variety of activities that promote learning, socialization, and physical development. Our preschoolers follow a set schedule, which includes designated times for educational activities, play, meals, and rest. One important aspect of our daily routine is a one-hour nap period. This nap time is scheduled before lunch to ensure that children have the opportunity to rest and recharge, contributing to their overall well-being and readiness for afternoon activities. Our goal is to foster a balanced day that meets the developmental needs of each child while providing a secure and nurturing environment.
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Q: What is the schedule for Rancho Vista Preschool and Childcare, and are there specific holidays when the preschool is closed?Rancho Vista Preschool and Childcare operates on a traditional school schedule, ensuring that children benefit from a structured and consistent learning environment. Our daycare is typically open from Monday to Friday, following the general school calendar used by local educational institutions. However, we observe several key holidays when the preschool will be closed. These include New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the Friday after, and Christmas Day. Keeping these closures in mind will help you plan accordingly for your child's care throughout the year. If you have any further questions about our schedule or need specific dates for the current year, please feel free to contact us directly.
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Q: What programs does Rancho Vista Preschool and Childcare offer during the summer months, and are there extended hours available?Rancho Vista Preschool and Childcare offers a vibrant and engaging summer camp during the months of June and July. Our summer camp is designed to provide both fun and educational activities that cater to the developmental needs of children. Additionally, we understand the busy schedules of parents and are pleased to offer extended hours to accommodate varying needs. With our flexible drop-off and pick-up times, you can rest assured that your child is in a safe and nurturing environment while you manage your daily commitments.
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Q: Does Rancho Vista Preschool and Childcare have any pets on the premises?No, Rancho Vista Preschool and Childcare does not have any pets on the premises. We understand that children may have varying allergies and sensitivities to animals. Our facility is designed to provide a clean and safe environment for all children, which includes maintaining a pet-free zone. This ensures that we can accommodate the needs of every child, providing them with a comfortable and allergy-free learning and play space. If you have any further questions or specific concerns, please feel free to contact our administrative office.
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Q: Is Rancho Vista Preschool and Childcare a nut-free facility?A: No, Rancho Vista Preschool and Childcare is not a nut-free facility. While we strive to create a safe and inclusive environment for all children, we cannot guarantee that our premises are free of nut products. We understand that allergies can be a significant concern for many parents, and we take precautions to minimize the risk of exposure. However, if your child has a severe nut allergy, it is important to consider this when choosing a childcare provider. We encourage parents to discuss any specific health concerns with our staff so we can work together to ensure your child's safety and well-being.
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Q: If I need to pick up my child early from Rancho Vista Preschool and Childcare, will I receive a refund for the unused portion of the day?At Rancho Vista Preschool and Childcare, we understand that sometimes plans change and you may need to pick up your child earlier than anticipated. However, we have a policy that does not allow for refunds if you pick up your child early or are absent from school. This policy helps ensure that we can maintain our staffing levels, programming, and overall quality of care without financial disruptions. We appreciate your understanding and encourage you to plan pick-up times according to your schedule to fully benefit from the services we provide.
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Q: What happens if I am late picking up my child from Rancho Vista Preschool and Childcare?At Rancho Vista Preschool and Childcare, we understand that occasional delays can happen. However, to ensure the smooth operation of our daycare and the safety and well-being of all children, late fees will be applied if you are late picking up your child. These fees are necessary to compensate our dedicated staff who must stay beyond their scheduled hours to care for your child. Please refer to our parent handbook or contact our administrative office for specific details regarding the late fee rates and our late pickup policy. We appreciate your understanding and cooperation in adhering to our pickup times.
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Q: How does Rancho Vista Preschool and Childcare handle behavioral challenges if they do not discipline children?At Rancho Vista Preschool and Childcare, we believe in fostering a positive and nurturing environment that encourages the natural development of children. Instead of traditional disciplinary methods, we employ a proactive approach centered on positive reinforcement and redirection techniques. Our experienced staff is trained to guide children through challenging behaviors by promoting empathy, communication, and problem-solving skills. We engage children in activities that help them express their feelings constructively and understand the consequences of their actions in a gentle and supportive manner. By creating a caring and respectful atmosphere, we aim to nurture self-discipline and social competence in every child.

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